Issue
The meter displays error message flash needed init version or flash needed init and will not boot.
Cause
The meter has experienced an internal error preventing normal operation.
Resolution
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord; wait one minute
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: May 19, 2015