How to resolve an install loop on the mailstation2

Learn how to resolve an install loop on the mailstation2.
Product affected: mailstation2™


The meter will not leave install mode.


Install mode is not completing.


Follow the on screen directions and do not unplug the meter unless instructed to by a Pitney Bowes service representative.

Note: You may have to add funds to the meter, minimum $1. If you have already added funds and you are prompted to add funds again or if you have any other installation issue, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 14 August 2021