Error Code: 0198610014, How to resolve on the Connect+ 500W, Connect+ 1000 and more
Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, and Connect+ 3000®
Issue
The Connect+® displays error code 0198-61-0014 and will not run mail.
Cause
An old job is corrupt.
Resolution
Select a different job, if the error goes away the old job is corrupt and will need to be deleted.
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: June 15, 2015
