Error Code: 2512, How to resolve on the DM100i and DM125

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Products affected: DM100®i and DM125™

Issue

Error code 2512 is displayed and the meter will not print.

Cause

Your meter has detected an error with the internal printer.

Resolution

You may be able to clear the error by simply restarting your meter. Follow these steps for a safe restart:
  1. Unplug the power cord and wait one minute
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 07 June 2021