Products affected: DM100®i, DM125™, DM300C™, DM400C™, and DM475™
The meter displays error code 2495 and will not print.
The ink cartridge latch is open.
The ink cartridge latch is open. Open the ink door and close the latch then reboot the meter.
Here are the steps to follow for a safe restart:
- Unplug the power cord, wait one minute
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
UPDATED: 14 June 2021