Error 08104102F4 on the Connect+ Series and SendPro P-Series

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Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000

Issue

The meter displays error 0810-41-02F4 and will not print.

Cause

Due to a Canada Post™ security requirement, this error will appear when printing postage and funds has not been added in over 1 year (365 days).  

Resolution

To clear out this error code, a minimum of $1 (or more funds can be downloaded if necessary) must be added to the meter. It does not mean that you are out of postage.

Follow these steps on how to add postage

UPDATED: February 27, 2019