How to resolve a Low Sector message on the mailstation or mailstation2

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Products affected: mailstation™ and mailstation2™

Issue

The meter has a Low Sector message and the meter will not print mail.

Cause

The meter experience an internal error.

Resolution

You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
  1. Unplug the power cord, wait one minute
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 07 June 2021