Error 51 on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Reboot your device if error 51 appears.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)

Issue

Error code 51 appears and the device will not run mail.

Resolution

You may be able to clear the error by simply restarting your device.

Here are the steps to follow for a safe restart:

  1. Unplug the power cord.
  2. Wait for the display to turn off.
  3. Wait one minute.
  4. Plug the power cord directly back into a wall outlet. Check that the wall outlet is functioning correctly.

If you need further assistance, please contact us.

UPDATED: 10 March 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)