Setting up a FedEx account in PitneyShip Pro

In order to ship with FedEx, you first need to set up your FedEx account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to ship with FedEx in PitneyShip Pro, you first need to set up your FedEx account in PitneyShip Pro.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Carriers.
  2. Select Add Carrier.
  3. In the Carrier Display Name field, enter a name for the account.
  4. From the Select Carrier menu, select FedEx.
  5. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  6. If you do not yet have an account with FedEx, select Create new FedEx Account and follow the instructions, then return to the Connect my FedEx Account screen to continue.
    Create new FedEx Account
  7. In the FedEx Account Number field, enter your 9-digit FedEx account number.
  8. Fill in your account information exactly as it appears on your most recent FedEx invoice. If you do not have a copy, sign in to your FedEx account to view it.
    Important: All information is case-sensitive and must match your FedEx account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
    • P.O. Box addresses cannot be used.
    • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
    • To use a contact name and address that is different from your FedEx billing address, select My contact address is different from my billing address.
  9. Select I Accept FedEx End-User License Agreement.
  10. Select Add Carrier.

UPDATED: 18 August 2023