Setting up an ICS account in PitneyShip Pro

In order to ship with ICS, you first need to set up your ICS account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to ship with ICS in PitneyShip Pro, you first need to set up your ICS account in PitneyShip Pro.

The features and options you see may vary depending upon your role. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Manage Carriers.
  2. Select Add Carrier.
  3. In the Carrier Display Name field, enter a name for the account.
  4. From the Select Carrier menu, select ICS.
  5. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  6. If you do not yet have an account with ICS, select Create new ICS Account and follow the instructions, then return to the Connect my ICS Account screen to continue.
    Create new ICS Account
  7. In the User ID field, enter your ICS user ID.
  8. In the User Password field, enter your ICS password.
  9. Select Add Carrier.

UPDATED: 01 July 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)