Setting up a UPS account in PitneyShip Pro

In order to ship with UPS, you first need to set up your UPS account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to ship with UPS in PitneyShip Pro, you first need to set up your UPS account in PitneyShip Pro.

The features and options you see may vary depending upon your role. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Manage Carriers.
  2. Select Add Carrier.
  3. In the Carrier Display Name field, enter a name for the account.
  4. From the Select Carrier menu, select United Parcel Service.
  5. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  6. Select the UPS account type you wish to create:
    • Create a UPS Rate account to receive Pitney Bowes' pre-negotiated rate discounts:
      1. On the Create Pitney Bowes UPS Rate Account tab, enter your information and select Create Pitney Bowes UPS Rate Account.
        Create Pitney Bowes UPS Rate Account
    • Create a UPS account that does not use Pitney Bowes' discounted rates:
      1. Select Enter my UPS Account.
        Enter my UPS Account
      2. In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
      3. If you have shipped with UPS in the past 90 days, get your most recent UPS invoice. You can sign in to your UPS account to view it.
      4. Enter the UPS Invoice Number, UPS Invoice Date, Invoice Amount, and Control ID from your UPS invoice. If the Control ID is ****, contact UPS to get this information.
        Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
  7. Enter your name and address exactly as they appear on your UPS invoice.
  8. Select the I Accept the UPS Technology Agreement box.
  9. Select Add Carrier.

UPDATED: 01 July 2022

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