Setting up a UPS account in PitneyShip Pro

In order to ship with UPS, you first need to set up your UPS account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to ship with UPS in PitneyShip Pro, you first need to set up your UPS account in PitneyShip Pro.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Carriers.
  2. Select Add Carrier.
  3. In the Carrier Display Name field, enter a name for the account.
  4. From the Select Carrier menu, select UPS.
  5. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  6. In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
  7. If you have shipped with UPS in the past 90 days, get your most recent UPS invoice. Sign in to your UPS account to view it if necessary.
    1. Enter the UPS Invoice Number, UPS Invoice Date, Invoice Amount, and Control ID from your UPS invoice. This is case-sensitive. If the Control ID is ****, contact UPS to get this information.
    2. Enter your name and address exactly as they appear on your invoice.
      • Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
      • Do not add a comma in the Invoice Amount (for example, enter $1,000.00 as 1000.00).
  8. Select the I Accept UPS Technology Agreement box.
  9. Select Add Carrier.

UPDATED: 18 August 2023