Email Notifications for Invoices and Statements

When billing notifications are turned on an email will be sent when a bill is available online. You can view and amend these settings within the Your Account online portal.
Sign In to Your Account online profile.
Select Email Notifications from the profile menu in the upper right hand.
Select the Billing Notifications option on the left side of the page.
Use the toggles to turn the notifications on or off for each account.

Note: If an account is set up for Paperless Billing it is recommended you keep email notifications turned on.

How to check paperless billing settings

UPDATED: 05 November 2022