Flashing power button on the SendPro Mailstation

The power button lamp will indicate what your device is doing. Most of these actions are normal for your device and require no action on your part.
Products affected: SendPro® Mailstation

The power button lamp will indicate what your device is doing. Most of these actions are normal for your device and require no action on your part.

If your power button LED is not steady white, then select the option below that best describes this light on your device.

power button solid whiteWhite, steady

What this means

The device is ready.

power button white flashingWhite, flashing

What this means

The device is initializing, printing, shutting down, or in a cleaning cycle.

Action required

Wait until the action is finished

power light blue flash onceBlue, one flash every two seconds

What this means

The device is in sleep mode

Action required

Tap the screen

power light blue flash twiceBlue, two quick flashes every two seconds

What this means

The device is downloading software

Action required

Wait until the action is finished

power button rapid blue flashBlue, rapid flashes

What this means

The lift motor is too hot

Action required

Wait until the button returns to steady white.

power gutton red solidRed, steady

What this means

Internal error:

A steady red light may be an indicator there is no ink cartridge installed.

Action required

When you are installing the device

If you see this during installation, follow the on-screen prompts. The power button will turn steady white after you install the ink.

When you are using the device

Check to see if ink is installed.

Restart the device.

power button red flashRed, flashing

What this means

Internal error.

Action required

Restart the device. See Resolving the flashing red power light on the SendPro Mailstation.

UPDATED: 20 June 2023