"Something went wrong" error the SendPro Mailstation

If you see the message "Something went wrong" while installing the SendPro Mailstation, follow these steps.
Products affected: SendPro® Mailstation


The device displays the message "Something went wrong" when you're installing SendPro Mailstation


There is a problem with your account.


Contact Pitney Bowes Support.

If you need further assistance, please contact us.

UPDATED: 28 April 2023