"Something went wrong" error the SendPro Mailstation

If you see the message "Something went wrong" while installing the SendPro Mailstation, follow these steps.
Products affected: SendPro® Mailstation

Issue

The device displays the message "Something went wrong" when you're installing SendPro Mailstation

Cause

There is a problem with your account.

Resolution

Contact Pitney Bowes Support.

If you need further assistance, please contact us.

UPDATED: 28 April 2023