Setting up a DHL Express account in PitneyShip Pro

In order to ship with DHL Express, you first need to set up your DHL Express account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to add the DHL Express carrier to PitneyShip Pro, you need to:

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Submitting an onboarding request to DHL

When submitting an onboarding request to DHL:

  • Choose I require credentials to DHL Express – MyDHL API for an existing plugin/ecommerce platform/third-party solution and enter PitneyShip in the field provided.
    Select "I required credentials to DHL Express – MyDHL API for an existing plugin/ecommerce platform/third-party solution"
  • Under Requested Services, select Rating and Shipment.
    DHL Express setup - requested services
  • Do not select "I already have access/credentials for MyDHL API or XMLPI."
    Do not select “I already have access/credentials for MyDHL API or XMLPI”

Adding your DHL Express account to PitneyShip Pro

Once DHL has processed your onboarding request and you have the API Key and API Secret, you can add the account to PitneyShip Pro.

  1. Select Settings > Carriers.
  2. Select Add Carrier > DHL Express.
  3. In the Carrier Display Name field, enter a name for the account.
  4. Under Account Type, select shipper.
  5. In the DHL Account Number field, enter your DHL Express account number.
  6. In the API Key field, enter your DHL Express API Key from the DHL API Developer Portal.
  7. In the API Secret field, enter your DHL Express API Secret from the DHL API Developer Portal.
  8. Select I accept the DHL Express Technology Agreement.
  9. Select Save.

UPDATED: 12 September 2024