Resetting a J794 scanner in PitneyTrack Inbound or PitneyTrack Enterprise

You can reset a J794 Scanner by disconnecting the USB lead, removing and replacing the battery and then reconnecting it.

1. Disconnect the power supply.
2. Disconnect the host USB cable.
3. Turn the switch on the bottom of the scanner to the open position.
   
4. Open the battery cover.
   
5. Slide the battery out of the scanner.
   
6. Replace the battery, close the battery cover and then turn the switch to the closed position.
7. Reconnect the host USB cable.
8. Reconnect the power supply.
9. Scan the pairing barcode on the cradle and put the scanner in the cradle for 5 seconds.
10. Try scanning a package barcode again.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.