Dropping off a package without a barcode in the Locker Management Module
You can still drop off a package if the barcode is damaged or otherwise unavailable.
Products affected: ParcelPoint™ Smart Lockers and Locker Management Module
You can configure the locker system so that a mailroom operator or carrier can drop off packages without a shipping label barcode. This is to cover situations where the barcode is damaged or otherwise unreadable.
In this configuration, the kiosk screen displays an option for No Barcode Available.
- Tap the Log in icon on the Home screen. Follow the prompts to scan your code or enter your login details.
- Tap No Barcode Available.
- Position the package in front of the kiosk so it can scan it.
- If you have more packages for the same recipient to fit in the same locker, tap Scan Package. If not, select Skip.
- Type the recipient's name and then select the recipient.
- Choose the locker size. The kiosk screen displays the locker number and the locker opens.
- Place the package in the locker and close the locker door.
- Tap Done.
- Tap the Log in icon on the Home screen, then tap Log out.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 05 September 2025