Checking locker availability in ParcelPoint Smart Lockers

You can use ParcelPoint Smart Lockers to see which lockers are available, reserved, occupied, expired, and out of service.
Products affected: ParcelPoint™ Smart Lockers and Locker Management Module

You can use the Locker Management Module to see which lockers are available, reserved, occupied, expired, and out of service. You can also export the current view of the manage lockers screen to a CSV file. This gives you a real-time snapshot of locker and door status, including contents and tracking details.

  1. Select Lockers > Manage Lockers.
    Manage Lockers menu option
  2. Choose your location from the Location menu, then choose your locker bank from the Locker Bank menu.
    Choose locker location
    The number of lockers that are available, reserved, occupied, expired, and out of service is displayed.
    manage lockers - lockers status
  3. To filter the view of the locker bank by status, use the menu on the right.
    locker status menu
  4. Select individual lockers to view their current status.
  5. For expired or occupied lockers, select Send Reminder to send an email to the locker recipient to remind them to pick up their packages.
  6. (Optional) Select Export to download a CSV file of the current manage lockers screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: 13 May 2026