Shipment delivery issues in PitneyShip Pro or PitneyShip Enterprise

If there are delivery issues with your shipments, contact your carrier.

Products affected: PitneyShip® Pro

Issue

There are problems with your shipment delivery, such as lost or damaged shipments.

An issue has occurred on the carrier's side.

To report problems with your shipment delivery, such as lost or damaged shipments, contact your carrier:

UPDATED: 02 February 2026