Clearing an envelope jam on the SendPro MailCenter 3000
Follow these steps to clear an envelope jam on your SendPro MailCenter 3000.
Issue
Envelopes are jamming.
Resolution
Follow these steps to clear an envelope jam on your SendPro MailCenter 3000 system.
- Lift the (a) feeder W-O-W transport cover and the (b) printer cover.
- Pull up and to the left on the top release lever.
- Lift the (a) W-O-W transport release lever and the (b) printer transport release lever.
- Remove any mailpieces from the W-O-W transport and printer transport area.
- Lift the lower release lever and remove the mailpiece.
- Push all release levers down and make sure they snap into place.
- Close all covers and resume printing.
UPDATED: 15 April 2024