"[250009] Your UPS Profile password is changed. Verify your UPS account to continue printing UPS labels." message in PitneyShip Pro or PitneyShip Enterprise
If the message "[250009] Your UPS Profile password is changed. Verify your UPS account to continue printing UPS labels." occurs, the UPS account needs to be reverified.
Products affected: PitneyShip® Pro
Issue
The message "[250009] Your UPS Profile password is changed. Verify your UPS account to continue printing UPS labels." appears
Cause
The password on your UPS profile was changed, or other changes were made to your UPS profile.
Resolution
Verify the UPS account again. See:
UPDATED: 30 January 2026