Setting up Direct Carrier Delivery in ParcelPoint Smart Lockers

You can configure your locker bank to allow carriers to drop off packages. You need to add a role to enable Direct Carrier Delivery. A photo is taken every time a carrier logs into the locker bank for delivery. Carrier deliveries appear in the Locker Activity Log.

1. Enable Carrier DropOff
2. Configuring Drop-Off settings
3. Creating a Carrier Code

Enable Carrier DropOff

Enable the Carrier DropOff feature for the appropriate role to give users access to Carrier DropOff functionality.

1. Select Settings > My Settings > Roles.
2. Select the Edit icon next to the role next you want to grant access to.
   
3. Scroll to ILP under Features.
4. Select Carrier DropOff.

Configuring Drop-Off settings

You can decide the location of the Deliver Packages option on the kiosk screen. You can also control who is eligible to receive deliveries, ensuring the experience matches your organization's needs.

1. Select Settings > Lockers > General Settings.
2. Select a Location and Locker Bank.
3. Select the Package Drop-Off tab.
4. Set the toggle for Mailroom Direct Drop-Off to on.
5. Set the toggle for Carrier Direct Drop-Off to on.
6. Select where you want to see the Deliver Packages option. Under Choose entry point placement for carriers to deliver packages, select either:
   • Top of screen (Small) or
   • Center of screen (Large)
7. Decide which types of recipients the carrier is allowed to deliver to. Under Allow package delivery for, select the desired check boxes:
   • Individuals
   • Departments
   • External

Creating a Carrier Code

Create a Carrier Code to let approved carriers place packages directly in lockers.

1. Select Settings > Lockers > Carrier Codes.
2. Select Create Carrier Code.
3. Enter a Carrier Name and Six to ten digit Carrier Code.
4. Select Create.
5. (Optional) Select the QR code icon next to a carrier.
   
   • Select Download to download the QR code.
   • Select Print to print the QR code. Follow your web browser's prompts to print the QR code. (The exact steps will vary depending on your browser settings.)

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.