Dropping off a package that's been received in PitneyTrack without a reserved locker in the Locker Management Module
You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk.
Products affected: ParcelPoint™ Smart Lockers and Locker Management Module
You can receive a package in PitneyTrack without reserving a locker, then choose an available locker and add a recipient's package to that locker directly at the kiosk. The kiosk will recognize the recipient from the tracking number.
- Tap the Log in icon on the Home screen. Follow the prompts to scan your code or enter your login details.
- (Optional) If your locker bank has a handheld scanner, tap Open Locker with Handheld Scanner.
- Scan the shipping label barcode or enter the tracking ID of the package.
- Select the locker size. If the recipient requires a wheelchair-accessible locker (35-123 cm above the floor), select I need an accessible locker.
- The kiosk screen then displays the locker number and the system opens the locker.
- Place the package in the locker and close the locker door. Return to the kiosk.
- Tap Done.
- Tap the Log in icon on the Home screen, then tap Log out.
UPDATED: 05 September 2025