Handhelds not reading QR codes inside rear-loading ParcelPoint Smart Lockers
If your handheld devices can't read the QR codes for rear-loading ParcelPoint Smart Lockers, increase the print size to 130%.
Products affected: ParcelPoint™ Smart Lockers and Locker Management Module
Issue
Handhelds are not reading QR codes when you try to load rear-load lockers.
Cause
QR code is too small.
Resolution
When printing out QR codes for application to inside of lockers, increase the print size to 130%.
UPDATED: 13 October 2025