Creating a multi-piece shipment in PitneyShip Enterprise

When shipping with certain carriers, you can create multi-piece shipment to ship multiple packages of different sizes and weights to the same recipient using the same service. The number of pieces that can be shipped varies by carrier. A separate shipping label with a tracking number will be printed for each package, and there will also be one master tracking number for the entire shipment.

This article only applies to the warehouse fulfillment version of PitneyShip Enterprise.

In this article:

• Addresses
• Shipment Details
• Additional Info
• Printing the label

Addresses

1. In the Addresses section on the left, enter the recipient name and address, or select the address book icon to select an address from the address book.
   
   • If the recipient address is a residential address, check the Residential box below the address.
2. If you need to change the Ship From address, select the address under Ship From and select one of the following options:
   • To make a change to the currently selected address, select Edit Sender Address, make the necessary changes, and select Done.
   • To enter a new sender address, select Add Sender Address, enter the address, and select Done.
   • To select a different sender address from your address book, select View all senders and select the desired address.

Shipment Details

1. In the Packaging section, enter the details of the first package.
2. To add more packages with the same dimensions and weight as the first package:
   1. Click the Clone button.
      
   2. Enter the number of identical packages you wish to add.
   3. Click Clone.
3. To add another package with different dimensions and weight from the first package:
   1. Click Add Package.
      
   2. Enter the details of the next package.
4. To view, edit, or delete the packages in the shipment, click the list button.
   
5. To ship with a specific carrier, select it from the Carrier menu.
6. Select the Rate button.
7. Select the Service and click Apply.
8. To add extra services:
   1. Select Add Extra Services.
   2. To add the same services to all packages in the shipment, select Entire Shipment on the left. To add services to only one of the packages, select it from the package list on the left.
   3. Choose the desired services.
   4. Select Save.
   5. Select the Rate button again.
9. If the package will be shipped at a later date, select the calendar icon to change the Ship On Date.
   • If you change the Ship On Date, the available carriers will change to show only carriers that can deliver on that date. If you change the carrier, the available Ship On dates will change to show only dates on which that carrier can deliver.
   • The Ship On Date automatically advances to the next day at 8PM local time.
10. To add items, in the Items section, select + Add Item and enter the item details. This is optional for domestic shipments but required for international shipments.
    • (Optional) Select Columns to customize which columns are visible in this section.
11. For international shipments, under Customs Information on the right, select the Export Type and enter any other required information (varies by country).

Additional Info

1. If you use cost accounts, either click in the Cost Account field on the right and start typing the cost account name or code to search, or select the search icon to view the entire account list.
2. (Optional) In the Memo/Reference field, enter notes as needed.
   • The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history.
   • Complete any of the other reference fields as needed.

Printing the label

1. Select Print or press the F10 key. Depending upon your print settings, the label may automatically open as a PDF or print directly to your printer.
   • Printer settings are located under Settings > Print Options.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.