"Give root password for login" message on the Connect+ Series, SendPro P
Reboot the meter if the message Give root password for login” appears.
Products affected:
Connect+® 500W, 1000, 2000, 3000, SendPro® P 1000, 1500, 2000, 3000
Issue
Your meter asks for the root password and will not boot up.
Cause
The internal meter software has malfunctioned.
Resolution
A reboot may resolve the issue:
- Press and hold the blue power button until the display turns off.
- After the meter has been off for 10 seconds, press the power button to power back up.
UPDATED: 05 May 2026