How to return equipment

UPDATED: 16 June 2015

To arrange a return of your equipment, and/or replace your meter, the first step is to contact Pitney Bowes. Please call 1-800-672-6937 to speak to a Pitney Bowes Client Service Representative regarding your equipment.

Meters are returned for a variety of reasons:

  • Replace a malfunctioning meter
  • Return a meter at the end of a lease
  • Upgrade your meter

Postage meters hold value beyond the material cost of the equipment. They contain postage funds that belong to your company. To make sure the process is completed correctly, call 1-800-672-6937 to arrange a meter return.