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How to update your account password

UPDATED: 10 May 2016

To change your online password, simply sign into your account, then access the Manage Profile section from your dashboard. Follow these steps:

  1. Select the Sign In link in the upper-right of the page, then enter your username and password
    If you are not a registered user, select the link Not a Registered User? Sign Up Now!  And follow the directions.
  2. From your dashboard, select the arrow next to your name (located in the upper-right)
  3. From the drop-down menu, select Manage Profile
  4. The page opens Profile Management
  5. Select the middle tab: Password & Security
  6. Enter a new password, and confirm the password in the 2nd field

 TIP: your password must be between 8-20 characters long, and must contain at least one uppercase letter, one digit, or one special character. It cannot contain your name, username or email address.

  1. Choose a password security question and enter the answer
  2. When your edits are complete, select Save Changes

Need help remembering your password? Learn how to reset a lost or forgotten password.