Important Notice: Canada Post on Strike - Service Continuity Updates

The Canadian Union of Postal Workers (CUPW) began a nationwide strike on Thursday, September 25, 2025. Canada Post operations are suspended during the strike—mail and parcels will not be processed or delivered, and some post offices may be closed. For updates, visit www.canadapost.ca

During this interruption, you can still manage your accounts, request paperless statements, and view and pay your Pitney Bowes bills and statements through Your Account. If you require further information, please use our online tools and resources.

To avoid shipping delays for your packages, parcel and courier items during this period, use PitneyShip® Pro shipping software to access multiple carriers including Purolator, UPS and FedEx.

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Payment Options During the Strike:

You may send a cheque by courier or messenger to pay your Pitney Bowes Leasing, Pitney Bowes Canada or PitneyWorks accounts. Please include the invoice/statement payment stub to ensure accurate processing, and direct to:
NTT c/o Pitney Bowes
Attn: Kim Clark
695 Riddell Rd, Unit 1C
Orangeville, ON
L9W 4Z5

To deposit funds to prepay your Postage by Phone account, use any of the following payment options:

Bank transfer from your banking institute website
Send a cheque by courier or messenger to (please include the payment stub from your statement with the payment and note the 8-digit account number on the cheque:

Toronto Centre
Pitney Bowes – Lockbox number# TR3372C
RBC Toronto Wholesale Lockbox Site
4 Prince Andrew Place
Toronto, Ontario M3C 2H4

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