DI900/DI950 Inserter Support
Find solutions
Using Your Product
Fixing & Maintenance
Features & Settings
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Errors & Troubleshooting
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to resolve error Code 700.56.11 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error 51 "Remove material from: Folder Area" and folder jams DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Maintenance
Learn how to properly handle and store materials for the DI900, DI950, Relay 1000, Relay 2000, Relay 3000, Relay 4000, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Perform width and length adjustments on envelope openers to prevent and correct insertion stalls on your inserter. Be sure to run test envelopes to ensure adjustments are correct.
Learn how to resolve an envelope box fold (flap folded in wrong location) on the outer envelope flap on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 or Relay 8000.
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to jamming in the post fold accumulator and insertion area due to a shuttle motor stall on the DI900 and DI950.
Learn how to recognize and resolve insertion stalls on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error 51 "Remove material from: Folder Area" and folder jams DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.