Avoid Business Disruptions - Connect your Postage Meter digitally today

As of October 1, 2022, Pitney Bowes support for analog connections will be discontinued.

Avoid disruptions to your business operations

Pitney Bowes will no longer support analog phone connections beginning on October 1, 2022. You will need your Pitney Bowes meter to be connected to an internet connection (ethernet cable or Wi-Fi) to avoid any disruptions in your business operations. A digital connection is needed to perform necessary functions such as Canada Post postal rate updates, postage refills and software updates.

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What are my options?
The transition to a digital connection is easier than you think. Pitney Bowes offers two options:
Replace your current meter
Take advantage of new features and benefits of our state-of-the art, digitally connected SendPro® mailing and shipping solutions.
View our SendPro solutions
Order a digital connection device
Our SmartLink device enables your meter to connect digitally through your existing internet connection. SmartLink connects to your LAN (Local Area Network) via an ethernet cable or Wi-Fi.
Order your SmartLink at no cost

Frequently Asked Questions

What happens on October 1st?

Pitney Bowes will no longer support analog phone connections to any postage meter. That means that essential tasks such as adding postage, updating meter software and postal rates will no longer be available without a digital / internet connection.

How can I order a SmartLink device?

The SmartLink device is available at no additional charge. You will even receive free shipping with offer code “SHIPLINK” at checkout. Click here to order now

I received a SmartLink device with my meter, how do I connect?

Step-by-step instructions and videos on how to connect your SmartLink device are located here.

Connect today for additional benefits:

  • Save money by eliminating the costs for a dedicated analog phone line
  • Enjoy a more reliable and sustainable connection to Pitney Bowes servers
  • Experience faster download speeds for Canada Post postal rate updates, software updates and postage refills