Manually changing the phone number dialed on the DM125
Check to see if you need to change the meter's connection phone number to successfully connect.
Products affected: DM125™ (PREC)
Step 1: Upgrade to a SmartLink device by October 1, 2022
In order to avoid disruptions to your mail operations, we recommend that you upgrade to a Smartlink device before October 1st, 2022.
Step 2: Change your phone number
To change the phone number that the meter dials to connect to the Pitney Bowes Data Center:
- Press Options.
- Press Page Down twice.
- Select Connect-Data Center.
- Select Phone Parameters.
- Press Page Down.
- Select Change Local Number.
- When the message Do not change this number unless instructed by PB appears, press Enter/Yes.
- Clear the existing number by pressing No and enter the phone number 1-844-449-7224. Do not enter a dialing prefix, such as '9,' with the phone number.
- Select OK.
- Select Change PbP Number.
- When the message Do not change this number unless instructed by PB appears, press Enter/Yes.
- Clear the existing number by pressing No and enter the phone number 1-844-449-7224. Do not enter a dialing prefix, such as '9,' with the phone number.
- Select OK.
- Press the Home button to return to the Home screen.
UPDATED: 01 April 2022
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