Cleaning the printer nozzles on the SendPro C, SendPro+

Learn how to clean the printer nozzles on the SendPro C, SendPro+.
Products affected: SendPro® C, SendPro®+ (8H10)

If you get a bad test print pattern, clean your print nozzles to try to correct the problem.

  1. Tap the Settings (gear) icon in the global toolbar.
  2. Scroll down to the Envelope Printer Settings section.
  3. Tap the Mail Printer Maintenance button.
  4. Tap Clean Print Nozzle.
  5. Once the cleaning operation completes, you are prompted to print another test pattern. If the new pattern still has broken or missing lines, you may need to replace the ink cartridge or print head.
Good Test Print
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Bad Test Print
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Related article
Cleaning the printhead on the SendPro C, SendPro+

UPDATED: 14 August 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)