Replacing the waste pad on the mailstation series

Learn how to replace your waste pad on the mailstation or mailstation2.
Products affected: mailstation™ and mailstation2™
Follow these steps to replace your waste pad:
  1.   Your waste pad tray is located on the back of your meter at the very bottom.
  2.  On the right hand side of the tray you see a lever.
Waste tray lock
  1. Pull the lever to the right and pull the tray out at the same time.
Waste tray opened
Note: Excess ink appears on the waste pad.
  1. Replace your waste pad, close the tray and discard the used waste pad.​
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

Related article
"Waste Tank Full" or "Waste Tank Near Full" messages displays on the mailstation series

UPDATED: 22 October 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)