Error P2032 on the mailstation series

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Products affected: mailstation™ and mailstation2™

Issue

  • The meter displays error code P2032.
  • When you feed an envelope, you get a blank impression.

Cause

An internal expiry timer is reached when postage funds are not refilled in the meter for over one year (365 days). An envelope feeds without printing and the meter does not dispense funds.

Resolution

You must add postage to your meter to resolve this error code.   While the meter is not out of postage, it requires a minimum of $1 to be refilled to the meter.

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UPDATED: 14 August 2021