The ink tank is empty or almost empty.
The ink cartridge must be replaced.
To learn how to install a new ink cartridge, see How to replace the ink tank on the DM100i and DM125 .
If you are receiving this message and your ink cartridge is not empty, then your ink cartridge may not be a genuine Pitney Bowes cartridge, or it may have become dried out. If you are using a genuine Pitney Bowes ink cartridge that you know is not empty and you still receive this message, contact technical support.
UPDATED: February 24, 2021