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Pitney Bowes Support | Canada
Manually changing the phone number dialed on the DM300C-DM475
Manually changing the phone number dialed on the DM300C-DM475
Products affected: DM300C™, DM400C™, and DM475™
Check to see if you need to change the meter's connection phone number to successfully connect.
Follow these steps to change the phone number that your meter dials to connect to the Pitney Bowes Data Center.
Press the
Menu
button.
If necessary, press the green
Down Arrow
to scroll.
Select
Data Center Options.
Select
Phone Settings.
Select
PB Phone#.
Select
Continue
when the warning “Do not change the phone number unless instructed by Pitney Bowes” displays.
Press
C
(Back button) and enter the phone number
1-844-449-7224.
Do not enter a dialing prefix, such as '9,' with the phone number.
Select
OK.
Press
Home
to return to the Home screen.
Use the
Contact Us
options below if you need further assistance.
UPDATED: June 01, 2020
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