Updating Canada Post rates and software on the DM100i (P7EC)

Learn how to update Canada Post rates and software updates on the DM100i.
Products affected: DM100®i (P7EC)
In order to avoid disruptions to your mail operations, we recommend that you consider updating your mailing system before October 1, 2022

Make sure that your system is connected using PC Meter Connect, or a dial-up (analog) phone line, to communicate with the Pitney Bowes Data Centre. 

Update your meter

Follow these steps using your usual connection method to complete your update.
  1. Press the Funds key.
  2. Press Page Down twice and select check PBP Balance.
  3. When prompted to Add Postage, select No.
  4. Select Get Update Now.
Important: If the update prompt does not appear, either your meter is already up-to-date or updates are not ready for download. Visit our Rates and Software Updates page for more information.
  1. At the prompt Software Download Complete, select Continue.
  • If the message Data Capture Upload Required appears, select Connect Now, as you have another update to download. Upon completion, select Continue.

Confirm your meter updates

Click on the Confirm Meter Update button to verify that your Canada Post rate update installed successfully:

User-added image

Important: Meter software updates cannot be confirmed with this tool.

Warning! Do not unplug your power cord or remove the network cords from your meter while updating, as this may cause damage to your meter. However, if your meter has been unresponsive for more than 15 minutes:
  1. Disconnect your power cord.
  2. Wait one minute.
  3. Plug your meter's power cord back in.
  4. Restart the update process.


Visit our Rates and Software Updates page for more information.

Related digital connection method information

UPDATED: 06 June 2022

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