How to add postage funds and refill funds to your meter

Learn how to add funds o your postage account or refill postage funds to your meter.
Your Pitney Bowes Digital Postage Meter prints postage using funds downloaded from your postage account. These topics provide you with helpful information related to postage funding and refilling your meter.

Checking Your Postage Balance
Simply press the Available / Funds key on your meter. The balance will display directly on the screen.

Downloading postage funds to your meter
Your postage meter does not come with pre-loaded postage. You must connect to the Pitney Bowes Data Center to download postage. For more information about the different methods of connectivity to Pitney Bowes, refer to Data Center Connection Types.

Methods to fund postage
Pitney Bowes offers 2 postage funding methods:

PitneyWorks® Account – bill later option
PB Postage  (PBP) Account – prepaid option

Funds will be drawn first from any prepaid account balance. If you do not have a prepaid balance or you choose to download more postage than available in your prepaid account, the difference will come from your PitneyWorks account. 
Note: Postage coupons or postage credits are treated as a prepaid balance.

Refill Charges
You may incur minimal charges for refilling your meter, depending on the terms of your agreement.

UPDATED: 14 August 2021

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