Troubleshooting a dial-up phone connection on the DM100i and DM125
Dial-up connections are no longer available as of October 1, 2022.
Products affected: DM100®i, DM125™
Issue
The meter does not connect to the data center over a dial-up (analog) phone line.
Cause
Your connection to Pitney Bowes failed.
Resolution
Dial-up connections are no longer available as of October 1, 2022. Please switch to a SmartLink Device or upgrade your meter to maintain your connections to the Pitney Bowes Data Center.
UPDATED: 02 October 2023