Tag: transformation

Blog posts tagged with "transformation"
Fundamental to ongoing business success: Earning and building trust
On the heels of our transformation into shipping and ecommerce logistics, ensuring we have the trust of our clients is key to our next chapter.
3m read10/04/2021Customer Experience
Innovation Means Putting Clients at the Center
LUMA Institute’s CEO, Chris Pacione, took to the virtual stage with Ruth Frank (VP, Experience Design) to tell the story of collaboration and change at Design Thinking Virtual Experience 2020.
2m read08/20/2021Customer Experience
Customer Experience: A critical factor for achieving success
Customer experience has been an important topic at Graph Expo 2016. At the Xplor event, sponsored by Pitney Bowes, Matt Swain of InfoTrends moderated a panel focused on the importance of delivering exceptional customer service by understanding customer expectations.
3m read10/05/2016Customer Experience
Ongoing innovation and learning leads to satisfying client outcomes
Creating great outcomes require sophisticated craftsmanship & innovation. Expertise in tech, APIs, IoT, and advanced analytics are all important parts of the equation.
4m read01/20/2016Customer Experience