Digital Certified Mail Software

Fully certified. Completely digital.

Easily send, track, and store Certified Mail proof of delivery online - no green cards, no manual forms, no wasted time.
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Save money, every time.
Lower Certified Mail costs with electronic return receipt (ERR) and reinvest the savings.
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Fewer errors, faster proof.
Eliminate error-prone manual steps and digitally access delivery status or proof of signature in seconds.
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Eliminate manual forms.
No more lost Green Cards. Digitize proof of delivery with a PDF including signature, date and time.
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Access anytime, anywhere.
Process, track, and retrieve Certified Mail signatures securely from anywhere with cloud-based access.
3 easy steps to sending Certified Mail
Prepare your mail
Log in to your Pitney Bowes shipping software, enter recipient details, and select Certified Mail with ERR.
Print and send
Print the label with postage and Certified Mail barcode, then drop it in the mail or schedule a pickup.
Track digitally
Monitor delivery status online and access electronic return receipts anytime — no green cards required.

Choose the digital Certified Mail option that works for you

Carrier options - USPS, UPS, FedEx, DHL
Take advantage of our capabilities.

Our digital Certified Mail with electronic return receipt solution includes:

• Processing and printing from anywhere
• Batch processing
• Mail merge capabilities
• Automated digital tracking and retrieval
• Automatic address validation
• Detailed reporting
• Electronic proof of delivery

certified mail coversheet
The easiest all-in-one option: Print a Certified Mail coversheet with postage

Print a single coversheet that includes postage, addresses, and the Certified Mail barcode. Then simply insert it with your documents into a Certified Mail double-window envelope and mail.

certified mail pre-printed label
Prefer preprinted labels? We've got you covered.

This option uses preprinted Certified Mail barcode labels. Just scan or enter the barcode into our shipping software, attach the label to your mail piece, and add postage.

certified mail barcode label
Need labels on demand? Print a software-generated Certified Mail barcode label

Our shipping software creates your Certified Mail tracking barcode and prints it directly on a label roll - ready to peel, stick, and mail. Same convenience as preprinted labels, without needing to keep extras on hand.

How much could you save with digital Certified Mail?

Estimated savings with Pitney Bowes
e-Certified Mail Software

Number of pieces of
Certified Mail with ERR
Estimated savings
50 pieces/month
$79 / month
100 pieces/month
$158 / month
250 pieces/month
$395 / month
500 pieces/month
$790 / month
1000 pieces/month
$1,580 / month


Piece Price Calculator

Enter the number of pieces you typically send and see how much our software can help you save:

Digital Certified Mail vs Traditional Certified Mail:

Which approach drives greater efficiency?
Feature Digital Certified Mail Labels USPS Post Office
Price per Return Receipt $2.82 (Electronic) $4.40 (Green Card)
Trip to the post office Not required Required
Data retention 10 years included Tracking, plus fee
Label creation Digitally online Manually offline
Batch file processing Yes, for bulk mailings No
Tracking alerts Real-time alerts included Additional fee

 

Save a total of $1.58 on every digital Certified Mail piece you send.

FAQs

When should I use Certified Mail?

If you’re looking to send mail that provides proof of mailing via a receipt to the sender, then Certified Mail® is the USPS service for you. With electronic USPS tracking, the sender is notified when the mail piece was delivered or that a delivery attempt was made.

What are my options when using Certified Mail?

Return Receipt and Restricted Delivery provide evidence of Certified Mail delivery with a signature. There two ways to get signatures. The traditional way is a postcard signed by a recipient at the destination address that is then mailed back to you, the sender. There is another option called Electronic Return Receipt where the sender receives an electronic copy of the recipient’s signature rather than the post card. In addition to eliminating all of the manual steps to create and track Certified Mail, Electronic Return Receipt also saves you $1.58 on every Certified Mail piece.

How do I get access to send Certified Mail digitally?

PitneyShip makes it easy to prepare, send, and track Certified Mail and the eliminate the need for cumbersome forms. With PitneyShip, there is no need to handwrite Certified Mail forms and green cards any longer. PitneyShip automatically stores all the information, including Certified Mail tracking number, certified delivery date, and the certified mail recipient signature, in an easily accessible and searchable database. You then save $1.58 using one of the options for Electronic Return Receipt in PitneyShip.

Is digital Certified Mail a legal proof of delivery?

Yes, e-certified mail is recognized as valid proof of delivery from the corporate world to the courtroom. PitneyShip securely retains each electronic return receipt for up to 10 years, capturing the recipient’s signature, date, and time of delivery. This long-term record helps ensure compliance and provides a reliable audit trail – even with office moves or staff changes – so you always have verifiable proof of
delivery. It combines the trust of traditional certified mail with the efficiency and accessibility of a fully digital system.

Increase sustainability with digital Certified Mail

Reduce your footprint
E-Certified Mail is an environmentally friendly alternative. By switching from physical Green Cards to digital Certified Mail, you significantly reduce paper use. It also lowers your carbon footprint by eliminating physical delivery and reducing fuel consumption and emissions..

Learn more about digital Certified Mail
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What is Certified Mail and how it works with USPS®
Learn how USPS Certified Mail provides senders with definitive proof of both sending and delivery by way of a tracking number and signature.
What is Certified Mail?
Go electronic for greater efficiency
See how switching to electronic Return Reciept using PitneyShip improves your Certified Mail process.
See infographic
return reciept
Experience how easy PitneyShip makes the Certified Mail process.
Watch the video to learn how to create an eRR.
Watch video

Ditch paperwork, go digital with Certified Mail

Say goodbye to green cards and manual tracking. Use digital Certified Mail with electronic return receipts to cut costs, reduce errors, and improve visibility.