Choose the right shipping carrier with Pitney Bowes

Make shipping decisions that make sense for your bottom line. Better understand your shipping needs, save time by automating your process, and access the best shipping rates from reliable carriers. ​

Simplify carrier management with Pitney Bowes

Manage multiple carriers from one platform. Compare rates, automate shipping workflows, improve visibility, and optimize your operations.
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Cost reduction

Find the right delivery service across carriers. Identify inefficiencies and optimize resource utilization to reduce operational costs.
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Improved efficiency

Streamline processes, reduce errors, and save time with our portfolio of shipping solutions, resulting in increased productivity.
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Enhanced visibility

Gain greater visibility into operations with near real-time data and analytics, enabling better decision-making and faster response times.
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Security and reliability

Our cloud technology, with a robust data security architecture, easily adapts as your sending needs evolve and brings a new level of consistency, control and oversight to every user across multiple locations by reducing the level of IT support.

What our customers say


We were using one carrier, and that carrier made us round up to the nearest pound, which was costing us a lot of money. After switching to Pitney Bowes, we were able to accurately weigh our packages to the ounce. We’re typically saving about $7-$10 per package, and that saved us a lot of money.
Kevin Kaidbey, co-owner Nora Ross hair care and wellness products
“During merger events, I’m shipping 80–90 laptops a day, plus certifieds. With PitneyShip Pro, I can toggle between FedEx and UPS based on pickup issues or price. My bosses love that I keep them competing.”​
Joe Cannella Mail services lead, Aprio
"I'm saving a couple of minutes on every package. Multiply that by 50,000 packages, and it's very significant."
Office services coordinator Professional MLB team

FAQs

How does Pitney Bowes work with different shipping carriers?

Pitney Bowes shipping software demystifies the process of working with multiple shipping carriers. From one easy-to-use website, you can compare the best shipping rates in real time for three major shipping carriers – UPS, USPS, and FedEx. Through the Pitney Bowes partnership with these carriers, you get the convenience of package pickup options, centralized tracking of your packages, and consolidated billing. You can also print discounted shipping labels, and you get access to a broad fulfillment network that reduces the distance between your product and your customer.

Why work with Pitney Bowes?

Shipping can be easy and economical. Pitney Bowes makes it possible. With Pitney Bowes shipping software, you can automate your process for sending packages, giving you more time to focus on running your business.

Whatever your business size, Pitney Bowes gives you access to the best shipping rates from top carriers. No need to negotiate to get shipping discounts. No minimum volume requirements. No managing separate accounts with multiple discount shipping companies.

Shipping management software like PitneyShip® and PitneyShip® Pro includes the convenience of batch printing shipping labels; best-match recommendation tool for comparing rates across carriers; mobile app measuring tool to accurately measure your packages, so you can avoid overpaying; tracking across carriers to keep tabs on parcels, and the confidence of address verification technology, so you don’t get stuck with re-delivery fees.

What is a shipping carrier?

A shipping carrier transports packages from your door to the desired destination. And in the age of eCommerce, shipping companies are increasingly essential to helping businesses like yours deliver products to customers, and to meet rising expectations for rapid deliveries – whether it’s overnight, overseas or over the lunch hour. While some shipping companies focus on local deliveries, others specialize in regional service, international shipping, or all of the above. Pitney Bowes SendTech partners with leading carriers, including United Parcel Service (UPS), the United States Postal Service (USPS) and Federal Express (FedEx), among others, to cover all your shipping needs.

How do you choose a shipping carrier?

Shipping is all about the package. Different carriers deliver different advantages, and selecting the right carrier boils down to your shipping priorities. For example: where is your package going? How fast does it need to get there? What’s the size and weight of your package?

These are just a few of the variables that you want to account for. We suggest building a checklist of what’s most important for you and your packages, and then determining how different carriers measure up to your needs.

Let’s take a closer look:

The package
  • Package size

  • What are your typical package dimensions? Find out if your shipments will fit in the packaging provided by the carrier.

  • Package weight

  • Know your common package weights. How does that compare to the carrier’s weight limits?

  • Destination

  • Where you ship matters. For residential delivery, some carriers might levy a surcharge.

  • Shipping supplies

  • Do certain carriers provide special packaging for your items?

The cost
  • Discount options

  • Do you get access to discount pricing? Does the carrier apply pickup fees or fuel surcharges?

  • Shipping insurance

  • Does the carrier include insurance coverage for lost or damaged packages? For what value?

  • Volume requirements

  • Does the carrier apply charges if you don’t meet minimum volume requirements?

  • Shipping zones

  • Does the carrier utilize predictable geographic zones to determine shipping rates?

The service
  • Speed of delivery

  • Does the carrier provide same-day or next-day service? What about Saturday delivery?

  • Delivery guarantees

  • Does the carrier ensure on-time delivery and provide a refund for missing the delivery deadline?

  • Reliability

  • What’s the carrier’s track record? Are you confident your package will be delivered safely and on time?

  • Service options

  • Does the carrier offer affordable delivery options, such as two-day ground shipping? Do they offer day-definite delivery services?

  • Geographic reach

  • Can the carrier pick up packages from fulfillment centers in different locations to help you deliver packages faster?

  • Automated shipping

  • Is the carrier compatible with a multi-carrier shipping software solution?

  • International service

  • Does the carrier offer established international shipping rates? Does it operate in all the countries where you need to deliver? Does it help with international shipping paperwork?

What is the best shipping carrier?

Perhaps you should ask “What is the best shipping carrier for me?” By applying the factors listed above (i.e., Price, Discount options, Speed of delivery, Tracking visibility, Delivery options (home, locker, carrier store, Return options (drop box, home, carrier store), Shipping insurance, Geographic reach, etc.), you’ll likely arrive at the carrier (or carriers) that are best suited for your specific business needs.

What is the most trusted delivery service?

Reliability is essential to shipping. Some objective measures include on-time delivery and customer service. One business management publication, The Balance SMB, recently evaluated shipping carriers to determine “The Best Shipping Companies for Small Business of 2022.” Factors included reputation, cost, speed, and customer service. Among Pitney Bowes partner carriers, USPS was named “Best Overall;” UPS was cited as “Best for Large Packages,” and FedEx took “Best for Quick Shipping.” Of course, your own experience is important. Which carrier has previously come through for you? You might just want to stick with what works for you. Employing a multi-carrier shipping strategy helps you find the right delivery options for all of your sending requirements.

How do you get discounts on shipping?

One option is to negotiate rates by leveraging your shipping volumes with multiple shipping carriers to find the best deal available. But there is an easier way. By signing up for a multi-carrier shipping software solution, such as PitneyShip® or PitneyShip® Pro, you get immediate access to pre-negotiated discounts with no monthly minimum volume requirements, and you can compare rates between carriers on one central portal.

How do shipping carriers conduct international deliveries?

Global carriers take different steps to get packages across international borders and to their destination. The USPS, for example, is part of the collaborative Universal Postal Union. When the package arrives in another country, it’s handed off to that country’s postal service for delivery.

UPS and FedEx, on the other hand, operate their own international logistics networks to make deliveries in other countries. The in-house approach helps carriers move packages faster and track deliveries more closely, but also can be more expensive.

What is the benefit of a multicarrier shipping solution?

Multicarrier shipping enables businesses to easily select the best carrier for every shipment, whether best means fastest, cheapest or a combination of the two, rather than being locked into a single provider. This means lower shipping costs through real-time rate shopping, greater flexibility to pivot when a carrier experiences delays or service disruptions (especially during peak season), and a simplified process with one solution for labels, tracking, and reporting across all carriers. Ultimately, a multicarrier strategy helps businesses reduce risk, control costs, and scale their shipping operations as they grow.

If I already have negotiated carrier rates, can I access those through Pitney Bowes software?

Yes, you can. With Pitney Bowes shipping software, you can bring your own carrier contract rates or access our discounted rates with carriers such as USPS, UPS, and FedEx.

Is insurance included when I ship using Pitney Bowes software?

Yes, insurance is included up to $100 when shipping with USPS through Pitney Bowes software. This applies to Ground Advantage, Priority Mail and Priority Mail Express. UPS and FedEx have a declared value coverage up to $100 standard, but you must prove that UPS and FedEx were at fault.

Learn more about Pitney Bowes shipping solutions