Pitney Bowes Blog
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Leaky international checkouts
Between 71-82% of shoppers say they’ve abandoned orders from the U.S. because they did not want to risk paying import duties due to DDU shipping.
Everything you need to know about smart lockers for business
For decades, businesses have embraced technology to streamline processes, launch new services and transform nearly every facet of the enterprise. However, one segment of the workplace is often overlooked during digital transformations: the mail center.
5 Lessons for Managing Financials in a Pandemic
Having your financials in order and being in a position to pivot when disaster strikes can save your company.
Latest from all of the Blogs
Building an Inclusive Workplace for your LGBTQ+ Employees
Is your company a welcoming place for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) employees? Chief Marketing Officer, Bill Borrelle weighs in.
America’s ecommerce exceptionalism?
Consumers are willing to pay similar shipping amounts from Canada and China, revealing a belief that it’s just as difficult to deliver items from Canada to the US as it is to deliver items from China.
Returnament: Home pickup and drop-off locations
When it comes to carrier drop-off locations, the post office wins solidly as “the best balance of friction” against its two biggest competitors.
Too many cooks in the kitchen?
42% of retailers give their logistics and operations leaders final authority on choosing a delivery carrier, while only 27% give operations teams the same authority for carrier rating and manifesting software.
India's Best Workplaces 2022
Pitney Bowes has been named one of India’s Top Best Workplaces for 2022 by the Great Place to Work®️ Institute for the 9th time.
Is normal really back?
While COVID is now at the bottom of shoppers’ reasons to buy from home, more than half (56%) said their motivations for buying online have changed since the peak periods of the pandemic.
What is green worth?
More than one-third of all consumers—and more than half of Gen Z—are willing to pay for retailers to take some sort of action to reduce their order’s carbon footprint. Gen Z is willing to pay more than double the average.
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
Is tomorrow worth 3 dollars?
Episode 7- Mystery shopping experiences
Customer Experience: A critical factor for achieving success
Customer experience has been an important topic at Graph Expo 2016. At the Xplor event, sponsored by Pitney Bowes, Matt Swain of InfoTrends moderated a panel focused on the importance of delivering exceptional customer service by understanding customer expectations.
If you want innovation, you have to invest in people
Large companies have the opportunity to harness talent across all geographies, leveraging the diversity of knowledge that exists to power innovation.
Ongoing innovation and learning leads to satisfying client outcomes
Creating great outcomes require sophisticated craftsmanship & innovation. Expertise in tech, APIs, IoT, and advanced analytics are all important parts of the equation.
The Top 10 Ecommerce Logistics Challenges for Online Retailers
Sometimes the real challenge for online brands begins after an order is placed. Discover the top 10 ecommerce logistics challenges that hold back brands.
Ecommerce returns management: Best practices for handling returns
Returns are a critical component of ecommerce logistics and the customer experience. Get a crash course in ecommerce returns management, including best practices for store policies, tracking, communication, and marketing opportunities.
What is 3PL and How Can It Benefit Your Ecommerce Business?
Third-party logistics providers can help you grow your ecommerce business without stretching your resources or incurring additional risks and costs.
Ground shipping vs air shipping services: Which is better for ecommerce?
With ecommerce shipping, it can be a tough call choosing between ground shipping services and air shipping. We’ll show you which is best for each type of order.
Simplify your shipping bills.
Tired of staring at a huge stack of bills from FedEx, UPS, USPS, DHL and other carriers? Then it’s time to take control of your shipping payments. Learn how our carrier payment options may greatly simplify your AP process.
Small Business Shipping
When developing an e-commerce business, listen to your customers and be open to go the extra mile to succeed in business.
The State of Black-Owned Businesses in America
Black-owned businesses were struggling long before the pandemic. The silver lining is more people are listening and asking questions about Black-owned businesses.
3 Ways to Gain Control Over Marketing Mail Campaigns
Learn more about the marketing mail planning process to design more successful campaigns.
What Is Presorted First-Class® and Presorted Standard Mail®?
The USPS offers discounts on Presorted First-Class Mail and Presorted Standard Mail.
US Postal Service® Bulk Mail Requirements
Learn the ins and outs of USPS® presort requirements—from how many pieces of mail qualify for bulk rate to acquiring a USPS bulk mail permit.
The shipping conundrum for campus mail centers
Campus mail centers must invest in intuitive, digital solutions that expedite parcel processing and send out timely delivery notifications to on-campus recipients.
Top 6 Reasons to Adopt Smart Lockers for Asset Management
Learn how smart locker storage offers organizations a safe, secure and automated way to monitor and track the use of critical assets and valuable equipment.
What is the cheapest way to ship packages from home?
If you know the weight and size of your parcels, where you want to ship them and how fast they need to get there, then it’s fairly simple to decide which provider will give you the best deal. We’ll show you how to find to the right solution.