11,000+
Students and faculty
1k
Daily inbound package volume
$146K/year
Savings with Pitney Bowes
Pitney Bowes helped Coastal Carolina University take control of their mail center with greater efficiency, transparency and lower costs.
Savings
Coastal Carolina University realized deep savings on everything they ship and mail using the multi-carrier rate shop and analytics recommendations to make daily decisions.
Control
University administration now has insight into how money is spent. Mail center staff always know the status of each package.
Satisfaction
Students don’t have to wait in long lines for package pickup anymore. Coastal Carolina went from 1 to 382 lockers for students to easily retrieve packages.
One integrated solution solves all of Coastal Carolina’s challenges. Pitney Bowes support made the transition easy.
Online mailing and shipping software
• Batch print labels for large shipments (e.g., registration kits, diplomas).
• Identify best rates for online orders from bookstore.
• Centralize management of carriers and users.
• Identify best rates for online orders from bookstore.
• Centralize management of carriers and users.
Package Tracking
• Streamline receiving of inbound packages and parcels.
• Track full chain of custody with time/date stamps.
• Capture proof of delivery with digital signatures or photos.
• Lockers for secure and convenient package retrieval.
• Track full chain of custody with time/date stamps.
• Capture proof of delivery with digital signatures or photos.
• Lockers for secure and convenient package retrieval.
Distribution
• Self-service, convenient package pick-up.
• Automatic notifications when packages are available.
• Faster inbound package processing and delivery.
• Automatic notifications when packages are available.
• Faster inbound package processing and delivery.
Analytics
• Organize all mailing and shipping expenses in one place.
• Quantify shipping costs, postage, equipment costs, and supplies.
• Gain visibility into spend by department and user.
• Accurately allocate costs.
• Better forecast delivery volumes to prepare for high-volume days.
• Quantify shipping costs, postage, equipment costs, and supplies.
• Gain visibility into spend by department and user.
• Accurately allocate costs.
• Better forecast delivery volumes to prepare for high-volume days.
“We really appreciate the intentional steps that Pitney Bowes has taken, how they understand just how students are changing, how our outgoing is changing and how people are shipping, it has really helped us be flexible with what we need.”
“It [PitneyAnalytics] helps us to make game-time decisions in the day to day, it’s not always us looking back on a month, or forecasting, sometimes we look at the Analytics and make decision on how we’re going to operate that day. Having that information at our fingertips in real-time is invaluable."
“It’s been truly amazing to watch how these systems integrate [ParcelPoint Smart Lockers and PitneyTrack] - the way Pitney Bowes partners with IT, and how they make our little mail world a better place.”