This Fortune 50 healthcare organization operates at a scale across the United States few providers can support. They turned to Pitney Bowes as a trusted industry leader with the expertise and breadth of solutions to simplify complex mailing and shipping operations across hundreds of locations, while improving visibility and uncovering savings opportunities.
Years of acquisitions created a highly decentralized organization with different mailing and shipping systems, processes and cost centers across the enterprise.
- Mailing and shipping varied across locations
- Hundreds of locations and users required scale
- Costs needed to map to departments and GL codes
- Critical shipments required reliable workflows
Pitney Bowes brought mailing, shipping, funding and analytics together across hundreds of locations, creating a more consistent way to manage sending while supporting the organization’s complex operational needs.
- Connected mailing and shipping operations
- Centralized funding tied to GL codes
- Integrated 300+ pharmacies through Epic
- Unified spend and performance visibility
The connected approach is delivering measurable savings across multiple areas of sending, while giving the organization greater visibility and control over costs across its distributed operations.
- $71K in package savings through April 2026
- $3.3K+ saved on Certified Mail ERR
- ~25–26% savings identified on select shipping
- Greater visibility into enterprise-wide spend
- Creates ~9,000 monthly shipping transactions
- Enables discounted UPS, FedEx, and USPS, shipping across offices, remote users
- Centralizes funding and allocates costs by location or department
- Epic integration syncs shipping data directly with pharmacy system data
- Supports 300+ pharmacies on one standardized shipping process
- Centralizes shipment data, tracking and delivery records across locations
- Provides centralized visibility into mailing and shipping spend
- Tracks usage, costs and performance across the enterprise
- Helps identify savings opportunities and improve cost allocation
- Supports distributed mailing across locations
- Centralizes postage funding and account management
- Allocates mailing costs to the right departments and GL codes
- Digital certified mail (ERR) with savings on each mailpiece
Decades of partnership built the trust to take on an operation of this scale. Pitney Bowes combined deep healthcare experience with the breadth of mailing, shipping, funding and analytics capabilities needed to support a complex, distributed enterprise.
