built right into your workflow
Ship prescriptions without leaving your pharmacy management system. Pitney Bowes connects multicarrier shipping to the system your team already uses so you save time, cut costs and keep every delivery compliant. No extra steps, no retyping.
Seamless integration of our shipping software with your pharmacy management system means you can:
so you can focus on patients.
- Compare shipping rates across major carriers, including USPS®, UPS, and FedEx, to save time and money
- Save up to 88% and trim three minutes off every shipping transaction
- Automate delivery notifications by email and SMS, so you’re not updating patients one by one
- Reduce "where’s my order?" calls by giving patients tracking automatically
- Enable scan‑to‑ship workflows that eliminate manual entry and cut staff processing time
- Save minutes on every shipment, freeing time for patient counseling, Rx prep, and higher-value tasks
- Increase efficiency without adding headcount, allowing you to scale more efficiently
- Meets state regulations, payor audits, and tracking mandates with encrypted proof-of-delivery records retained up to 10 years
- Offers enterprise-grade security to meet data handling standards
- Generates official proof of shipment documents as needed
- Validate addresses automatically before labels are printed, using CASS™-certified address verification
- Reduce returned or misdelivered prescriptions caused by incomplete or incorrect address data
- Lower carrier surcharges and re-shipment costs tied to address errors
- Keep patients updated every step of the way with automated notifications via email, SMS, or patient portals
- Save time and reduce frustration by providing real-time tracking access to their prescription
- Compare services across carriers to choose the right service and carrier, so patients can get the deliveries they need
Don’t see your pharmacy management system provider, or looking for a more custom integration?
"We work with Pitney Bowes to devise rules we put together so we can take the thinking out of our employees hands and put it into the application. It also helps us to get medication to our customers as quickly as possible and also saves us on shipping costs.”
Frequently Asked Questions
What is pharmacy shipping software?
Pharmacy shipping software helps pharmacies manage prescription deliveries more efficiently by integrating shipping, tracking, and notifications directly into pharmacy workflows. With Pitney Bowes, shipping is built into your pharmacy management system, reducing manual work and improving visibility from order to delivery.
How does this help pharmacies save time?
By eliminating manual data entry and disconnected carrier tools, pharmacies can save minutes on every shipment. Scan-to-ship workflows, automated carrier selection, and built-in tracking reduce staff workload and speed up fulfillment.
How are patients notified about their prescriptions?
Patients receive automated delivery notifications via email, SMS, or patient portal, reducing “where’s my order?” calls and improving the overall patient experience.
Will switching to a Pitney Bowes system slow down our pharmacists or technicians?
No. Automation is designed to reduce manual steps like retyping addresses and shipment details, helping staff move faster with fewer errors. It works with your existing pharmacy technology, which minimizes the time it takes to implement our system.
Who is this solution designed for?
Pitney Bowes pharmacy shipping solutions support a wide range of organizations, including community and retail pharmacies, hospitals, health systems, central fill operations, and high-volume mail-order pharmacies. Whether you're managing a single location or coordinating delivery across multiple sites, the platform is built to streamline fulfillment, improve patient access, and provide full visibility into every shipment.
What does this mean for patients?
The patient experience can only improve. Our platform provides patients with proactive delivery notifications and easy, real-time tracking access. The result is improved transparency and fewer inbound “where’s my prescription?” calls.
How does Pitney Bowes support HIPAA and pharmacy compliance requirements?
PitneyShip for Pharmacy is designed with healthcare data security and compliance in mind. The platform uses encrypted data transmission, secure cloud infrastructure, and role-based access controls to help protect protected health information (PHI). Automated shipment tracking and long-term record retention (up to 10 years) support audit readiness and chain-of-custody documentation. Further details about our security and compliance practices can be found in our trust center.
What if I don’t have a connector to my pharmacy management system?
No problem. Pitney Bowes can still streamline your shipping workflow even if a direct connector isn’t currently in place. Our team will work with you to evaluate integration options, including API connections or flexible import methods, so you can automate key steps and reduce manual data entry. Many pharmacies start without a connector and scale into a fully integrated workflow over time.
No matter your pharmacy’s size, we have a shipping solution for you.
*Discount off USPS® Priority Mail Shipping Labels. Savings based on Priority Mail Cubic pricing for up to .1 cubic ft package weighing 20lb sent to Zone 9. vs Priority Mail Retail. Rates are limited to shipping from the U.S only.