Shipping solutions for Retailers & eCommerce brands

Streamline your shipping operations with cutting-edge multi-carrier shipping API and platform solutions

Meeting the challenges of modern retail shipping

Whether you're outgrowing your tech stack, struggling to integrate new carriers quickly, or searching for a competitive edge, the way you manage your shipping workflows and carrier relationships can make all the difference.

Staying competitive means more than just cutting costs—it’s about delivering reliable service and finding scalable solutions to meet your customer expectations.

The challenges you're facing

Rising costs and surcharges

Carrier rate increases and peak surcharges can erode already tight retail margins.

Omnichannel complexity

Managing orders from stores, warehouses, and online channels takes tools that work across the whole network.

Manual errors

From misprinted labels, to unadjusted billing issues and downtime, every mistake risks a negative review or lost customer.

Outdated systems

Legacy platforms slow you down when you need to pivot for operational changes, new products, or peak season.

Carrier capacity limits

With parcel volumes skyrocketing, finding reliable carrier options is becoming a constant challenge.

The solutions you've been searching for

Simplify your workflows, optimize shipping costs, and scale your operations with confidence.

Shipping 360 API Suite

Purpose-built to integrate seamlessly into your system, our API suite delivers premium performance and flexibility. With instant access to domestic and international carriers through a single integration, you can consolidate shipping operations, reduce manual errors, meet carrier compliance standards, and eliminate USPS NSA hosting or per-label fees.

Learn more Integrate success with APIs

Multi-carrier support

Compare rates, create labels, and track shipments using a unified API that covers an extensive carrier network.

Customization

Add your own negotiated carrier rates or use our pre-negotiated discounts to drive competitive shipping costs.

Simplified payments

Streamline carrier billing with flexible payment solutions that remove the need to float money to your customers.

Tracking & updates

Improve customer experience with real-time updates and branded tracking pages.

Global address validation

Validate domestic and international addresses automatically for enhanced accuracy.

Best-in-class performance

Achieve 99.99% uptime with robust redundancy systems that keep operations running, even when carrier APIs experience downtime.

Business Rule Engine + API Integrations for scalable workflows

No two retailers or 3PLs operate the same. Our highly configurable Business Rule Engine can be tailored to your fulfillment needs. Whether you’re working in an automated warehouse or with manual scanning systems, our solutions adapt.

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Business Rules Engine

Define rules for carrier selection, prioritizing cost, speed, or specific service levels.

Automation

Automate label printing and document integration with pick-slip workflows.

Eliminate costly manual errors

Save recipient data and integrate with dimensioners hardware tools for accurate shipping.

Remove cost

Eliminate unused USPS label fees with user-initiated refunds.

Workflow compatibility

UI available for shipping exceptions needing to be handled on the floor/ in the warehouse.

Enterprise Shipping Platform

Empower your operations to handle more with a platform designed for efficiency and resiliency at scale. Our platform can configure highly complex shipping workflows with advances business rules. Plus, out post-pay solutions remove key liabilities while generating cost savings across your shipping processes.

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Visibility and control

Centralize visibility and automate decision-making for faster, more efficient fulfillment.

Seamless integration

Meets all of your integration needs into existing and homegrown systems.

Parcel and freight

Parcel, LTL and FTL shipping capbilities in one platform.

What do your workflows look like?

Whether you’re fulfilling online orders from a store backroom, processing high-speed warehouse shipments, or managing hybrid workflows, our platform adapts to your retail operations—not the other way around. From SMB clients working out of small spaces to enterprise-grade warehouses with dozens of fulfillment lines, we’ll help you optimize every step of the process.

See the results for yourself

You won't find a one-size-fits-all solution here. Instead, we carve out space for businesses that align with complex, warehouse-focused workflows. From SMBs operating in garages to logistics providers managing multiple shipping lines, our tailored approach ensures that you never outgrow your shipping technology.

Take the next step

Retail moves fast. Your shipping should too.
Let’s build a shipping strategy that grows with your retail and ecommerce business.

Get started today

Why Choose Pitney Bowes

Redundancy for reliability

Our static rate files and multi-carrier API offer uninterrupted access to shipping services, even if a carrier API goes offline.

Dynamic scalability

Adjust workflows for hybrid needs—mix automated API-driven processes with workstations needing a Shipping UI for manual inputs.

Compliance and customization

Tailor shipping labels to include custom fields, images, and meet full carrier compliance standards.

Flexible payment solutions

Eliminate floating costs with flexible payment solutions that reduce liability.

Unparalleled support

to ensure seamless implementation and operations.

Pro services available

for advanced customizations and integrations when you need them

Looking for an eCommerce shipping solution?

Consider ShipAccel, our multi-carrier shipping software for small to mid-sized businesses.

Explore ShipAccel