The Relay® Inserter Systems make it simple to process mail faster and more accurately than doing it by hand, so you can focus on more important tasks. You save valuable time and money, while gaining the peace of mind that your communications are assembled accurately and mailed on time.
Statements, invoices and notices rarely run the same length. All our Relay inserters are capable of reading a barcode on each document, so the machine knows where one mailpiece ends and the next begins. Load a mixed stack of one-page letters and multi-page bills, press start, and every mailpiece is folded, inserted and sealed into the right envelope. No pre-sorting. No job splitting.
Find your inserter.
Finish up to 10,000 (Relay 2500) or 20,000 (Relay 3500) mail pieces per month with a simple user experience built on a tried and proven platform. The Relay 3500 adds a second sheet feeder and cascading feed to keep multi-page jobs moving.
2500/3500 highlights:
- Color touchscreen interface is standard
- C, Z, half (V) and double folds
- Accumulate before folding: C or Z fold up to 5 sheets
- Relay 3500 adds a second sheet feeder (650 sheets total) and cascade from sheet feeders
- 20 programmable jobs for repeat mailings
- Optional vertical power stacker or drop stacker
- Integrity options: OMR and 2D barcode scanning (2D on the Relay 2500 is C-fold only)
The Relay 4500 finishes up to 42,500 mail pieces per month. A high-capacity envelope feeder and cascading feed from the sheet feeders cut the time your team spends loading materials.
4500 highlights
- High capacity outer envelope feeder holds up to 300
- Cascade from sheet feeders to minimize reloading
- C, Z, half (V) and double folds
- Color touchscreen interface is standard
- 20 programmable jobs
- Integrity options: OMR and 2D barcode scanning
A fast, reliable platform for simple and complex jobs, with the same straight paper path found on our top-of-the-line inserters. Handle letters or flats without manual changeover, and add File-Based Processing for total control, visibility and reporting.
5000/6000 highlights
- Switch from form letters to flats, or single-page letters to variable-page bills, with the press of a button
- Program jobs with real names, not just numbers
- Reverse accumulator keeps the address in the envelope window
- Optional high-capacity sheet feeders hold 2,000 sheets each
- On-screen guides walk casual operators through loading
- Integrity options: OMR, 1D and 2D barcode scanning and File-Based Processing
When producing mail in-house you can’t afford downtime or errors, and you’re expected to prove it. The Relay 7000 and 8000 finish up to 5,400 envelopes per hour and give you recipient-level tracking and reporting with File-Based Processing.
7000/8000 highlights
- Run letters and flats in the same job with no manual changeover
- Insert up to 25 pages into a 10 x 13 flat
- Link feeders for continuous operation when one tray empties
- Add up to two high-capacity sheet feeders, 2,000 sheets each
- Wizard-based interface with animated load-material walkthroughs
- Integrity options: OMR, 1D and 2D barcode scanning and File-Based Processing
Built for high-volume production environments, the DI2000 delivers fast, reliable mail assembly in a compact footprint. It tracks and monitors every page of every mail piece, and handles both letters and flats, so your most important variable-page jobs run with page-level accuracy.
DI2000 highlights
- Letters up to 15 pages, flats up to 50 pages
- Continuous-loading, high-capacity feeders
- Tool-less setup and simple job recall cut changeover time
- Reference file supports CASS, PAVE and NCOA, Mailstream On Demand continuity, TrackMyMail and email or SMS
- Integrity scanning: OMR, 1D and 2D
A wrong page in the wrong envelope is a privacy incident, not just a reprint. Relay's integrity software can catch it before the mail ships.
Barcoding: The inserter confirms each page belongs to the right mailpiece.
- Add 2D barcodes to your documents in minutes.
- Cloud-based so there is nothing to install.
File-Based Processing: The inserter checks every page against a digital reference file, so each envelope holds exactly the right documents and you have the record to show it.
- Prove compliance: Track and confirm every customer's document and recreate any mailing event for an audit.
- Fix errors fast: Reprint damaged or errored pieces without rerunning the whole job.
- No heavy IT lift: Relay Software works with your existing print streams.
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Frequently asked questions
What is the difference between a folder inserter and an envelope stuffing machine?
They describe the same equipment. A Relay folder inserter folds documents, inserts them into envelopes and seals each mailpiece.
Can a Relay inserter handle variable-page mail?
Yes. Relay inserters with barcode scanning read a mark on each document, so pages are grouped into the right envelope without sorting by page count.
What is File-Based Processing?
File-Based Processing uses a digital reference file and a unique barcode on every page so the inserter knows exactly what belongs in each envelope. Every page is tracked from start to finish, giving you proof that each customer received the right documents.
Do I need IT support to set up File-Based Processing?
Relay Software works with your existing print streams, adding barcodes to your documents and creating the reference file for you, so there is minimal burden on your IT team.
Do I need to change my document templates to add barcodes?
No. Relay Software adds barcodes directly to your existing documents.
Which Relay model fits my monthly volume?
Start with the model table at the top of the page. A Pitney Bowes mailroom expert can review your volume, documents and workflow and recommend the right model.