Installing and configuring a Brother QL-800 printer for SendPro Enterprise stamp roll printing
Learn how to install and configure a Brother QL-800 printer for SendPro Enterprise stamp roll printing.
Products affected: SendPro® Enterprise
SendPro Enterprise supports stamp roll printing on Windows only.
- Download the printer driver
- Install the driver and connect the printer
- Configure the printer driver
- Optional Configuration - Disable Auto Power Off
- Load the label roll
- Go to support.brother.com.
- Select Downloads.
- Enter the model number of the printer, QL-800, and select Search.
- Select QL-800 Downloads on our Online Solution Center.
- Select the correct operating system, then select Search.
- The printer driver should be listed. Select Printer Driver to download the printer driver.
- Select Agree to the EULA and Download. The file will be downloaded to your computer's Downloads folder.
Install the driver and connect the printer
- Go to your computer's Downloads folder and double-click on the downloaded file.
- In the Open File Security Warning box, select OK or Run.
- Choose QL-800 in the Select Model window.
- Click OK.
- The next prompt welcomes you to the Brother Printer Driver Installer. Select Next.
- When prompted to connect the USB cable between the Brother printer and the computer, connect the USB cable.
- Connect the power cable.
- Turn the printer on and wait a few seconds.
- Press and hold the Editor Lite button on the printer until the green light above the Editor Lite button turns off.
- Select Next.
In this section, you will be directed to set the paper size in two different places. This is to ensure that the settings will apply to all users.
- Navigate to Settings > Printers & Scanners.
- Right-click the Brother QL-800 printer icon and choose Printer Properties.
- On the General tab, click Preferences.
- On the Basic tab:
- Set Paper Size to 2.4" x 1.1".
- Set Orientation to Portrait.
- Click OK.
- In the Brother QL-800 Properties window, click the Advanced tab.
- Click Printing Defaults.
- On the Basic tab, from the Paper Size menu, select 2.4" x 1.1".
- Click OK.
- Click OK.
Optional Configuration - Disable Auto Power Off
- Go to support.brother.com.
- Select Downloads.
- Enter the model number of the printer, QL-800, and select Search.
- Select QL-800 Downloads on our Online Solution Center.
- Select the correct operating system, then select Search.
- Under Utilities, select Printer Setting Tool.
- Select Agree to the EULA and Download. The file will be downloaded to your computer's Downloads folder.
- Go to your Downloads folder and open the file you just downloaded. The installer will begin automatically.
- When the installer says Installation complete, select Finish.
- Go to Windows Start > All Programs > Brother > Label & Mobile Printer > Printer Setting Tool.
- Select Device Settings.
- From the Auto Power On menu, select On.
- From the Auto Power Off(AC/DC) menu, select None.
- Select Apply.
- Select Exit.
- Select Exit again.
The Brother QL-800 printer uses the SL-SPM02 Postage Roll for Stamp Printing.
- Turn the label printer off.
- Hold the label printer by the front and firmly lift the roll compartment cover to open it.
- Remove the protective sheet from the label output slot.
- Place the roll into the roll spool guides.
- Thread the roll through the label printer.
- Push the labels through the label output slot until at least one inch of the label is visible.
- Close the roll compartment cover.
- Press the power button to turn the label printer on. The end of the roll aligns automatically.
UPDATED: March 01, 2022
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